Surveying Services
Damp and Mould Surveys
Compliance 100 delivers independent damp and mould surveys that help housing providers understand moisture issues within homes and determine appropriate property actions. Our inspections provide root-cause diagnosis and remedial planning through assessing building condition, ventilation provisions and environmental factors to identify root causes of moisture presence whilst aligning to HHSRS, Homes (Fitness for Human Habitation) Act, and Awaab's Law requirements. Our approach combines building pathology expertise with measured evidence and resident-focused communication, which means your properties receive accurate diagnosis and proportionate remedies that address underlying causes rather than symptoms.
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Why Work With Us
Services by Role
What We Do
Assessment of Contributing Conditions
We conduct surveys using building pathology methodology to identify whether damp originates from penetrating moisture, rising damp, or condensation. Our surveyors use moisture meters, thermal imaging, and ventilation flow testing to verify findings. Where needed, we conduct borescope inspections and fabric sampling to confirm diagnosis. Survey outputs include cause statements with photographic evidence, moisture readings, and condition ratings aligned to HHSRS Category 1 hazard assessment.
Compliance with Current Standards and Guidance
For social landlords, our processes support compliance with Awaab’s Law requirements including investigation timeframes and hazard response procedures. Survey scopes reference current building regulations for moisture risk assessment and ventilation standards. This alignment ensures your records support regulatory scrutiny and full case management.
Evidence-based Reporting
We provide clear scope of works with sequenced actions, cost estimates, and responsibility allocation. Our team is well versed in the use of standard housing costing protocols such as Schedule of Rates. Our remedial plans distinguish between urgent repairs, fabric improvements, and ventilation upgrades. This approach provides documented evidence and clear guidance for contractors to implement recommended solutions.
Resident Communication & Documentation
Survey outputs include plain language advice sheets for residents explaining findings and recommended actions. Our reporting supports record-keeping and audit requirements. Case records include photographs, readings, and correspondence in formats suitable for legal disclosure or regulatory review.
Housing Directors and Compliance Leads
We provide assurance that damp and mould cases receive independent diagnosis in accordance with statutory requirements. Our survey reports are quality-assured and provide clear findings that support your compliance with HHSRS, Homes Act, and Awaab’s Law requirements. Survey findings help identify where recurring damp issues may indicate underlying building fabric or ventilation problems that require attention.
Asset and Maintenance Managers
We deliver survey outputs that provide clear costings without requiring interpretation. Our scope of works documents distinguish between emergency repairs, planned maintenance, and capital improvements. Survey findings include component condition assessments that support asset management planning. Where damp relates to building defects, we provide technical specifications that address root causes and reduce repeat failures.
Neighbourhood and Tenancy Teams
We coordinate site access, communicate findings to residents, and provide clear guidance for occupants. Our resident advice sheets explain what we found, what will happen next, and what occupants can do to support resolution. This approach maintains professional clarity around responsibilities for repairs.
Legal and Complaints Teams
We provide evidence suitable for litigation and disrepair claims. Our survey records include timestamped photographs, measured data, and clear cause-and-effect statements. Where instructed, we prepare expert witness reports and evidence bundles for legal proceedings. This service extends to technical review of claimant expert reports. Our robust no access procedures align with housing standards to support case management.
1. Damp and Mould Survey
We conduct on-site building pathology surveys including visual inspection of building fabric, services, and ventilation systems. Surveys include moisture content readings using meters and thermal imaging to identify cold bridges and insulation defects. We measure ventilation extract rates against current building regulations. Survey outputs include cause statements, photographic records with annotations, moisture readings, and condition ratings for affected elements. Each report provides a prioritized action plan with scope of works, cost estimates where requested, and allocation of responsibilities between landlord, contractor, and resident.
2. Intrusive Investigations and Technical Review
For complex or recurring failures, we conduct intrusive investigations including borescope inspections of wall cavities and fabric sampling for detailed analysis. We review ventilation system design and performance using thermal imaging to identify insulation defects and cold spots. Outputs include technical recommendations, quantified works lists, and specifications for contractor implementation.
Our process
Discovery
We begin by understanding your requirements, operational context and the outcomes you need to achieve. This allows us to define the scope of support clearly, identify priorities and ensure our approach is aligned to your organisation, assets and service needs.
Coordination
Once the scope is agreed, we put in place the right people, processes and delivery arrangements to support the service. This stage ensures roles, timescales, communication and reporting are clear from the outset, providing a structured foundation for delivery.
Delivery
We deliver the agreed service in a clear, professional and practical way, maintaining focus on quality, communication and outcomes throughout. Whether providing technical support, operational services or specialist advice, our approach is designed to give clients confidence and ensure work progresses effectively.
Deliverables and Documentation
- Each commission includes comprehensive deliverables tailored to project requirements:
- Survey reports with cause statements, photographs, and moisture readings
- Thermal imaging and ventilation test results
- Prioritized remedial action plans with scope of works
- Resident advice sheets and guidance notes
- Evidence documentation for legal or regulatory requirements
Related Case Studies
FAQs
What standards do your surveys follow?
Our surveys align to the Housing Health and Safety Rating System (HHSRS), Homes (Fitness for Human Habitation) Act 2018, and current building regulations for moisture control and ventilation. For social landlords, our processes support compliance with Awaab’s Law guidance on damp and mould. We adapt survey scope and reporting to meet client-specific requirements while maintaining alignment with these baseline standards.
How do you determine the cause of damp?
We use building pathology methodology that examines moisture sources, building fabric performance, and environmental conditions. This includes visual inspection, moisture meters, thermal imaging, and ventilation testing. Where multiple causes contribute, we identify primary and secondary factors and explain their relative significance. Our surveyors distinguish between penetrating damp, rising damp, and condensation, and identify contributing factors such as cold bridging or inadequate ventilation.
What does a typical survey deliver?
Survey outputs include a cause statement explaining what is causing damp or mould, photographic records with annotations, moisture content readings, and a prioritized action plan. The action plan specifies scope of works, cost estimates where requested, and identifies responsibilities. Residents receive guidance notes explaining findings and next steps.
How do you assess ventilation?
We measure extract ventilation flow rates using calibrated airflow meters and compare results against current building regulations and manufacturer specifications. Assessment includes review of trickle vents, extract fans, passive stack ventilation, and whole-house ventilation systems. We identify whether inadequate ventilation results from system design, installation defects, or maintenance issues. Remedial recommendations may include fan replacement, duct cleaning, or system upgrades depending on findings.
Can you provide evidence for legal proceedings?
Yes. We provide detailed evidence including timestamped photographs, moisture readings, cause statements, and expert opinion on remediation scope. Where instructed, we prepare expert witness reports.Our records are maintained to support disclosure requirements in disrepair claims or regulatory investigations.
Do you provide reports in digital formats?
Yes. We provide digital reports with photographs, measurements, and recommendations. Reports can be shared electronically in PDF format and include data that supports record-keeping requirements. We also onboard all clients to our internal systems which provide access to real-time reports, data and insights bespoke to the clients reporting requirements and KPI’s.