Consultancy Services
Technical Third Party Auditing
Compliance 100 provides independent technical auditing of property compliance and maintenance activities to help organisations maintain oversight of contractor performance and service quality.
Our audits provide clear evidence of how works are being delivered in practice, supporting organisations in managing contractor performance, identifying issues early and maintaining confidence that safety responsibilities are being met.
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Why Work With Us
Our Services
How We Support Organisations
Independent Assurance
We provide objective verification of contractor work and compliance activities. Our role is to provide organisations with an independent view of how services are being delivered and whether work meets the required technical and contractual standards.
Practical Oversight of Contractor Performance
Our audits focus on how work is carried out on site as well as the accuracy of associated documentation. This helps organisations understand whether contractor processes and outputs reflect the standards expected.
Risk-Based Sampling
Auditing every job is rarely necessary. We develop proportionate sampling programmes that provide meaningful assurance while remaining cost-effective and operationally practical.
Clear and Actionable Findings
Our reports present findings in a structured format with supporting evidence and clear recommendations. This helps organisations address issues quickly and improve contractor performance.
Supporting Contractor Management
Audit findings can support contractor performance reviews, improvement plans and contract management discussions. Our work provides clear evidence that organisations can use when managing suppliers.
Contractor Performance Audits
We conduct independent audits of contractor-delivered works across property compliance and maintenance services. Our audits examine both completed work and associated documentation to assess whether services are being delivered in line with agreed standards.
Post-Completion Inspections
We verify completed works on site to assess workmanship quality, compliance with specifications and the accuracy of contractor documentation.
These inspections help organisations confirm that completed work meets the required standards.
Work in Progress Assessments
Where appropriate, we assess work while it is being carried out to verify safe working practices and adherence to specifications. This allows potential issues to be identified and addressed before completion.
Document Verification
We review contractor-produced documentation to confirm that records reflect work completed and meet the required technical standards.
This may include reviewing compliance certificates, inspection reports and risk assessments.
Contractor Competency Observations
Where appropriate, we observe contractor working practices and operational arrangements to understand how services are delivered on site.
These observations can provide useful insight into training needs, supervision arrangements and operational processes.
Quality Assurance and Defect Management
We identify defects, incomplete works, and deviations from specification before final acceptance. Our quality checks ensure contractor work meets required standards across all compliance areas.
On-Site Verification
We conduct site inspections with photographic documentation to verify work quality and compliance. Our inspections cover installation quality, safety compliance, and adherence to approved specifications.
Health and Safety Compliance
We verify that contractors follow safe working practices on site. Our checks ensure contractors protect residents, staff, and their own workforce during service delivery.
Defect Identification and Snagging
We provide clear snagging reports with photographic evidence, priority ratings, and specific remedial actions required. Our reports identify what needs correction and provide contractors with clear guidance for resolution.
Performance Review
We assess contractor work quality and compliance across your audit programme. This review helps identify areas where contractor performance requires attention.
Corrective Action Management
We support the complete cycle from defect identification through to verified resolution. Our process ensures that identified issues are properly addressed and do not recur.
Issue Notification
We provide immediate notification of critical findings directly from site, which allows rapid response to safety concerns. Our reporting protocols ensure the right people are informed at the appropriate urgency level.
Action Tracking
We maintain clear records showing what was found, who is responsible for resolution, agreed timelines, and current status. This visibility supports your contractor management and compliance reporting.
Re-Verification
We conduct follow-up inspections to confirm that remedial works have been completed to the required standard. This verification provides assurance that root causes have been addressed rather than just immediate symptoms.
Our auditing programmes typically include:
- Development of sampling strategies
- Desktop review of contractor documentation
- On-site inspections of completed works
- Verification of work-in-progress activities
- Structured reporting of findings
- Follow-up verification where required
Audit programmes are designed to align with existing contractor management arrangements and minimise disruption to operational services.
Our process
Discovery
We begin by understanding your requirements, operational context and the outcomes you need to achieve. This allows us to define the scope of support clearly, identify priorities and ensure our approach is aligned to your organisation, assets and service needs.
Coordination
Once the scope is agreed, we put in place the right people, processes and delivery arrangements to support the service. This stage ensures roles, timescales, communication and reporting are clear from the outset, providing a structured foundation for delivery.
Delivery
We deliver the agreed service in a clear, professional and practical way, maintaining focus on quality, communication and outcomes throughout. Whether providing technical support, operational services or specialist advice, our approach is designed to give clients confidence and ensure work progresses effectively.
Typical Outputs
- Our auditing engagements typically produce documentation such as:
- Audit reports with supporting evidence
- Site inspection summaries
- Contractor performance observations
- Defect or issue logs
- Corrective action tracking
- Verification reports confirming resolution of issues
- Outputs are structured to support contractor management and governance reporting.
FAQs
What types of services can be audited?
Our audits can cover a wide range of property compliance and maintenance services including gas safety, electrical safety, water hygiene, asbestos management and fire and building safety activities.
How is audit independence maintained?
We provide independent technical verification and maintain separation from the contractors whose work is being audited.
What percentage of work do you typically audit?
Sampling levels vary depending on risk profile and assurance requirements. We work with organisations to agree an appropriate audit programme.
Can you audit both contractors and internal teams?
Yes. Our audits can review work delivered by external contractors or in-house maintenance teams.
Do you provide follow up verification?
Where issues are identified, we can provide follow-up inspections to confirm that corrective actions have been completed.